About Aitoyplay
Aitoyplay is an online adult wellness retailer serving customers who value privacy, clear information, and respectful support. We curate personal wellness products, couples’ items, lingerie, accessories, and care essentials for adults aged 18 and over.
Our Service Standards
- Discreet fulfillment: orders are prepared in plain outer packaging without sensitive product names.
- Clear shopping: product details, prices, and policies are presented plainly so customers can make informed choices.
- Secure checkout: checkout is encrypted and payment information is handled by secure payment providers.
- Private support: customers may contact us before or after ordering for confidential help.
Company Information
Aitoyplay is operated by Huanke Chuangyue E-commerce Limited (寰科創悅電子商務有限公司), a private company limited by shares incorporated in Hong Kong.
- Company number: 80931439
- Registered office: Unit 05, 12/F, The Cloud, No. 111 Tung Chau Street, Tai Kok Tsui, Hong Kong
Customer Service Mailing Address
30 N Gould St Unit 176Sheridan, WY 82801
United States
This address is for business correspondence and approved returns only. Please contact support before mailing a return.
Contact Us
Email support@aitoyplay.com for product, order, shipping, or returns assistance. We aim to respond within two business days.
Aitoyplay is intended for adults 18+ only. Product information is provided for general informational purposes and is not medical advice.