Check Your Order Status

Enter your order number and the billing email address used at checkout to see your order status and details. Your order number is included in your order confirmation email.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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Follow Your Delivery

When shipment tracking is available, it is sent to the email address used at checkout. Follow the tracking details in that email for carrier updates. The order-status form above shows your store order details; carrier tracking may be provided separately.

Tracking may take 2–5 business days to show its first carrier scan. If tracking has not updated for seven business days, contact support@aitoyplay.com with your order number. See our Shipping Information for the current delivery policy.